Our Work
01
Automated Customer Enquiry Systems
Developed an AI-assisted enquiry handling system for a service business receiving a high volume of website and email enquiries. The system automatically categorises incoming messages, provides responses to common questions, and routes complex requests to the appropriate staff member. This reduced manual handling of routine enquiries and improved response times.
02
Drone Data Intelligence
Applied machine learning techniques to analyse drone imagery for vegetation monitoring and site assessment. The workflow processes aerial imagery to detect vegetation patterns, identify changes over time, and generate spatial data layers that can be used within GIS environments for further analysis.
03
Operational Workflow Automation
Designed automated workflows connecting multiple business systems to reduce manual data handling.
The solution synchronised data between platforms, triggered actions based on predefined rules, and generated reports automatically. This reduced repetitive administrative work and improved the reliability of operational data.